Support & Assistance

Contact Us

Have questions about your order, playbooks, or access? We're here to help.

Official Support Desk

For product access issues, payment inquiries, or technical assistance regarding our playbooks and courses:

techpositive2002@gmail.com

Expected response: Within 24 business hours

Registered Business Entity

Trade Brand: SkillsQuery

Official Organization: SkillsQuery Publishing

Registered Office: Jagatpura / Malviya Nagar, Jaipur, Rajasthan, India - 302001

Business Hours: Monday – Saturday (9:30 AM to 6:30 PM IST)

Common Inquiries

Before emailing, here are fast answers to our most frequent customer questions:

Q: How do I access my course or playbook after payment?

Delivery is 100% instant! Immediately after payment confirmation via Razorpay, you will be redirected to the access portal with direct download buttons for all materials and video modules.

Q: I was debited, but didn't receive the files. What should I do?

Simply email us at techpositive2002@gmail.com with your Razorpay Payment ID or transaction screenshot. Our team will verify and dispatch direct download links to your inbox.

Q: Are future playbook updates included?

Yes! Your one-time purchase grants lifetime access to that version of the playbook plus all subsequent minor edition updates.

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